Whether you've just moved into a new apartment, bought a home, or finished building a villa, getting your electricity connected is one of the first essentials to sort out. The good news is that the Saudi Electricity Company has made the process largely digital, so you can apply from home and track your request online. In this سعودي ليفنج guide, we walk you through exactly how to set up your home electricity, what documents you'll need, and how connection charges are calculated.
Where and How to Apply
You have three convenient ways to submit your electricity connection request:
- Through the Saudi Electricity Company website.
- Via the Saudi Electricity mobile app.
- In person at a customer service office.
The electronic connection service itself is free, and the online service listing confirms there is no separate service fee. Most residents find the app or website the fastest option, since you can complete everything and follow your request status without visiting an office.
Make Sure Your Property Qualifies First
A permanent connection is available for residential and commercial properties, but only when they meet the company's safety requirements. Before you apply, confirm that:
- The property is fully complete and structurally safe.
- It has an approved internal electrical installation.
- The building is not a wooden, straw, or flammable enclosure — these are not accepted.
Getting the internal wiring approved and the installation up to standard before applying will save you delays later in the process.
Documents You'll Need
Have your identification and property information ready before starting the application:
- Citizens: a valid Saudi national ID.
- Residents: a valid Iqama.
- Property proof: the required ownership or occupancy details.
- Renters: keep your registered Ejar tenancy information on hand, as this confirms your right to occupy the property.
Step-by-Step Application Process
Once your property is ready and your documents are in order, the online process is straightforward:
- Open the Saudi Electricity website or app and start a new connection request.
- Enter the property details and the applicant's personal information.
- Attach the required ownership or occupancy information.
- Submit the application electronically.
- Track your request online and respond to any follow-up requirements.
No fixed application-validity period is stated in the current service information, so it's best to complete any requested steps promptly to keep your request moving.
How the Connection Charge Is Calculated
While the electronic service itself is free, the connection charge depends on the approved breaker capacity for your property, measured in kVA. The approved rates are tiered as follows:
- More than 1 up to 30 kVA: SAR 60
- More than 30 up to 60 kVA: SAR 95
- More than 60 up to 120 kVA: SAR 120
- Higher capacities are charged at higher tiered rates.
In short, the larger the approved capacity, the higher the connection charge — so the final amount depends on your approved breaker capacity and any applicable installation requirements. For an exact figure specific to your property, confirm the calculation through the official Saudi Electricity Company channels.
After Activation: Billing
Once your connection is activated, your electricity consumption is billed under the applicable residential tariff. You can monitor usage, view bills, and make payments through the Saudi Electricity app or website, which helps you keep an eye on your monthly costs.
Getting Help
If you have questions at any stage of the process, support is available through the Saudi Electricity Company customer service line at 920001166 or through its official digital service channels. For the most accurate and up-to-date fees and requirements, always confirm directly with the company before applying.
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