If you live in Saudi Arabia, two apps put most of your day-to-day healthcare in your pocket. Sehhaty is the Ministry of Health's unified platform for citizens, residents, and dependents, while Seha focuses on virtual consultations and connecting you with facilities and doctors. Together they cover booking appointments, remote visits, prescriptions, lab and radiology results, sick-leave certificates, vaccination records, and more. This Saudi Living guide walks you through what each app does and how to use the core services with confidence.

What Sehhaty Does

Sehhaty is designed as a single home for your health. Over time it has brought together a range of services that were previously offered through separate channels, so you no longer need to hop between multiple apps for appointments, reassurance tools, consultations, or your insurance card.

  • Book, review, cancel, and reschedule in-person or remote appointments
  • Immediate consultations and electronic prescriptions
  • Medication search and your digital health record
  • Sick-leave certificates, medical reports, and vaccination records
  • Women's health, children's appointments, and health-wallet services

How to Book an Appointment on Sehhaty

Booking is straightforward once you are logged in. Follow these steps:

  • Open Sehhaty and go to Appointments
  • Tap Book an appointment
  • Choose the health center and the service you need
  • Select an available date and time
  • Confirm your booking

You'll receive a confirmation SMS once the appointment is set. If your plans change, you can return to the Appointments section to reschedule or cancel. The appointment's validity is simply tied to the date and time you selected, so make a note of it and arrive on time.

What Seha Does

Seha is especially useful when you want to see a doctor without leaving home, or when you need to search for the right facility. Its core features include:

  • Searching for facilities and doctors
  • Managing and holding virtual appointments
  • Accessing medical reports, laboratory results, and radiology results
  • Viewing vaccination records and issuing sick-leave certificates
  • Medication delivery for eligible prescriptions
  • Paying for eligible healthcare services directly in the app

Choosing Between the Two

There's a lot of overlap, and that's intentional. As a rule of thumb, start with Sehhaty for most routine needs — appointments, your health record, reports, certificates, and the health wallet. Reach for Seha when you specifically want a virtual visit, want to compare doctors and facilities, or need medication delivered for an eligible prescription. Many residents keep both installed and use whichever opens fastest for the task at hand.

Fees and What to Expect

There is no single, universal fee for using these apps. Whether a service is free or carries a charge depends on the healthcare provider and whether the specific service is eligible under your coverage. The apps will indicate any payable amount before you confirm, so always review the details on screen. For anything you're unsure about, check directly within the app or confirm with the healthcare provider before your visit.

Practical Tips for Residents and Expats

  • Make sure your mobile number is current so confirmation and reminder messages reach you
  • Dependents can often be managed from the main account holder's profile — handy for booking children's appointments
  • Download results and certificates when you need them for work, school, or travel
  • For remote consultations, join a few minutes early and have a stable internet connection
  • If a service or fee looks unclear, verify it in-app or with the provider rather than guessing

With both apps set up, routine healthcare in the Kingdom becomes far less of a chore — most things can be handled from your phone, from a quick consultation to collecting a lab result or arranging your next visit.


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