Sehhaty & Seha Apps: A Practical Health Guide

The Sehhaty app is the Ministry of Health's unified digital health platform, designed for everyone living in Saudi Arabia — citizens, residents, and their dependents. Whether you need to book a clinic appointment, view a sick leave, search for a medication, or manage your family's health records, Sehhaty puts these services in one place on your phone. This Saudi Living guide walks you through downloading the app, setting up your account, and getting the most out of its core features.

What Sehhaty does

Sehhaty brings together a wide range of health services that used to require in-person visits or phone calls. Through the app you can:

• Book and review appointments at Ministry of Health facilities and remote clinics.
• Access telemedicine and immediate remote consultations.
• View sick leave certificates and medical reports issued by MOH facilities.
• Search for medications and manage your Digital Health Wallet.
• Use dependents' services to manage the health profiles of family members, including children and elderly relatives.
• Track vital signs through the "Know Your Numbers" feature and count your daily steps.
• Book COVID-19 screening appointments where still offered.

Is it free?

Yes. Sehhaty is free to download and use on both the Apple App Store and Google Play, and there is no subscription fee for standard patient use. Registering, logging in, and using core features such as appointments, reports, and the Digital Health Wallet do not carry an app usage fee.

Keep in mind that any medical consultation or procedure is billed by the healthcare provider under the Ministry of Health or private-sector tariff — not by the app itself. Those costs are separate from Sehhaty and are not app-specific charges. For any confirmed pricing, always check directly with the healthcare facility.

How to download and set up your account

Getting started is straightforward:

• Download Sehhaty from the Apple App Store (for iPhone) or Google Play (for Android). The app is free and supported on major devices.
• Create or access a user account linked to your national ID or residency (Iqama) data.
• Complete the identity verification steps the app requests to confirm you are the account holder.

Because verification and login flows can be updated over time, follow the on-screen prompts inside the app and confirm any requirements through official Ministry of Health channels if something is unclear.

Using core features day to day

Once your account is active, most services are just a couple of taps away:

• Appointments: browse available slots at MOH facilities, confirm a booking, and review upcoming or past appointments.
• Remote consultations: connect with a clinician for an immediate or scheduled telemedicine session when you don't need an in-person visit.
• Sick leaves and reports: view and verify sick leave certificates and medical reports issued by MOH facilities directly in the app.
• Medications and Health Wallet: search for medicines and keep your prescriptions and health documents organized in the Digital Health Wallet.
• Dependents: add and manage family members so you can book and track their appointments from your own profile.

Validity of reports and documents

The public service description does not fix a set number of days or months for the validity of sick leave certificates, medical reports, or Digital Health Wallet entries. These follow standard Ministry of Health rules. If an employer, school, or another authority needs to confirm a document, they can verify it through the official channels, and you should check the current validity requirements through the Ministry of Health for your specific case.

Getting help and support

If you run into trouble, several official support channels are available:

• The Ministry of Health call center on 937 for health e-services support.
• The official 937 account on X for assistance with health e-services.
• Sehhaty support by email at support@sehhaty.sa.

For any figures, fees, or timeframes not shown in the app, rely only on official Ministry of Health information rather than unofficial sources. Sehhaty is designed to serve everyone in the Kingdom — including children, the elderly, and people with special needs — so keeping the app updated and your dependents' profiles current will help your whole family get the most from it.

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