Sehhaty & Seha Apps: Saudi Health Guide

Saudi Arabia's digital health transformation has made managing your care easier than ever, and two apps sit at the centre of it: Sehhaty and Seha. Whether you're a long-term resident, a newcomer, or an expat navigating the health system for the first time, understanding what each app does will save you time and unnecessary clinic visits. This Saudi Living guide walks you through both apps, what they're used for, and how to get the most out of them.

Sehhaty vs. Seha: What's the difference?

Although the two apps sound similar, they serve slightly different purposes. Sehhaty is the primary personal health platform linked to your national ID or Iqama, giving you access to your medical records, appointments, prescriptions, and official health documents. Seha focuses more on virtual medical consultations, letting you speak with a licensed doctor remotely by video.

• Sehhaty — your health records, appointment booking, sick leave verification, vaccination records, and prescriptions.
• Seha — remote video consultations with a doctor for non-emergency issues.

Many residents keep both installed, using Sehhaty for records and bookings and Seha when they simply want quick medical advice from home.

Getting started and logging in

Both apps are available for iPhone and Android devices. To register, you'll typically need your national ID or Iqama number and a Saudi mobile number registered in your name. Verification is often handled through your national digital identity, so make sure your phone number is up to date on the relevant official portal before you begin.

• Download the app from your device's official app store.
• Enter your ID/Iqama number and mobile number.
• Complete verification via the code sent to your phone or through the national digital identity service.
• Set up a passcode or enable biometric login for faster access.

If you're managing care for children or dependents, you can usually add family members linked to your file, which is helpful for booking their appointments and viewing their vaccination records.

Booking appointments and primary care

One of Sehhaty's most-used features is booking appointments at your assigned primary healthcare centre. You can view available slots, choose a time, and receive reminders. If you need to change or cancel, you can do so within the app, which frees up the slot for others. The app also lets you see which centre you're registered to and, in many cases, request a transfer to a more convenient location.

Before heading to any appointment, confirm the exact requirements and opening hours through the official health portal, as services can vary by region and centre.

Prescriptions, sick leave and documents

Sehhaty stores a range of official health documents that used to require in-person visits to obtain. These typically include:

• Electronic prescriptions that you can present at pharmacies.
• Sick leave certificates, which employers can verify for authenticity.
• Vaccination records for yourself and dependents.
• Lab results and medical reports from participating facilities.

Having these in one place is especially useful for expats who may need to share verified documents with an employer or when travelling.

Using Seha for virtual consultations

Seha is designed for situations where you want medical advice without leaving home. After logging in and selecting a consultation, you'll be connected with a licensed physician by video. It works well for minor complaints, general questions, follow-ups, and prescription guidance. Keep in mind that virtual consultations are not a substitute for emergency care — if your situation is urgent, contact emergency services or go to the nearest hospital.

• Have a stable internet connection and good lighting for the video call.
• Prepare a short summary of your symptoms and any medications you take.
• Keep your ID details handy in case the doctor needs to confirm your file.

Practical tips to get the most out of both apps

• Keep your mobile number and personal details current on the official portals so verification works smoothly.
• Enable notifications so you don't miss appointment reminders or results.
• Add dependents early so family bookings are simple when you need them.
• Take screenshots of important documents as a backup, but rely on the app's verified versions for official use.
• Always confirm specific fees, coverage, and service availability through the relevant official Saudi health portal, as these can change.

Together, Sehhaty and Seha put much of your everyday healthcare in your pocket — from booking a check-up to speaking with a doctor and pulling up a verified sick note. Getting both set up early means you're ready the moment you need care.

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