Using the Sehhaty & Seha Health Apps in Saudi Arabia

Managing your health in Saudi Arabia is now largely handled through one official platform. Sehhaty is the Ministry of Health's unified health app for citizens, residents, and their dependents, and it has become the main gateway for booking appointments, getting remote consultations, checking medical records, and much more. If you previously used the Seha app, its services have been folded into Sehhaty, so Sehhaty is the one you'll need today. This guide walks you through everything you need to get started and use it confidently.

Getting started: download and sign in

Begin by installing the app from its official listing on the Apple App Store, Google Play, or Huawei AppGallery. Once installed, open the app and sign in using the available national digital identity method. After signing in, you'll see a dashboard that gives you access to your health profile and all the services linked to your ID.

Sehhaty is designed for the whole household, so you can manage your own health as well as services for your registered dependents from a single account.

What you can do in Sehhaty

The platform brings together a wide range of health services in one place, including:

• Booking medical appointments at health centers
• Remote consultations where available
• Viewing prescriptions and searching for medications
• Accessing sick-leave certificates and medical reports
• Viewing vaccination records and child vaccination reminders
• Reviewing your overall health record
• Managing dependents' services
• The digital health wallet

Medical appointments booked through Sehhaty are free. More broadly, government healthcare services and medicines are generally free for Saudi citizens in government facilities, while eligibility and any charges can differ for residents and at private providers.

How to book an appointment

Booking is quick and follows a simple path inside the app:

• Open Sehhaty → Appointments → Book an appointment
• Select the service you need and the health center
• Choose an available date and time
• Confirm the booking

Once confirmed, you can view, cancel, or reschedule the appointment at any time from within the app, and you can add it to your phone's calendar so you don't miss it. If your chosen health center or provider offers remote appointments, you'll see that option during booking.

Remote consultations and the 937 line

If you need medical advice without visiting a clinic, you have two convenient options. You can request a remote consultation through Sehhaty where the service is offered, or you can call 937, the Ministry of Health's medical consultation line, which is available 24 hours a day.

Consultations through 937 are free — there's no SAR fee and no fixed validity period attached to the service. This makes it a reliable first step for general health questions at any time of day or night.

Sick leave, medical reports, and vaccination records

After a healthcare provider issues your sick-leave certificate or a medical report, you can review it digitally through Sehhaty. This keeps your documents organized and accessible whenever you need to confirm or share them.

For families, Sehhaty also offers vaccination services: you can view your and your children's vaccination records and receive reminders for upcoming child vaccinations, helping you stay on schedule.

Emergencies and when to call for an ambulance

Sehhaty and the 937 line are for appointments, consultations, and health records — not for emergencies. In a medical emergency where an ambulance is needed, call 997 directly. Use this number for urgent, life-threatening situations rather than booking through the app.

Tips for a smooth experience

• Keep the app updated to the latest version from its official store listing
• Make sure your dependents are correctly linked so you can manage their appointments
• Add confirmed appointments to your calendar for reminders
• Use 937 for quick questions before deciding whether an in-person visit is needed
• For anything involving specific fees or eligibility as a resident, confirm the details directly through the official Ministry of Health channels

With everything from booking to records in one place, Sehhaty makes staying on top of your health in Saudi Arabia far simpler — for you and your whole family.

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