Sehhaty & Seha Apps Guide: Booking Health Appointments

Managing your health in Saudi Arabia has become far simpler thanks to the Ministry of Health's unified digital platform. Whether you're a Saudi citizen, a resident, or managing care for your dependents, the Sehhaty app puts booking appointments, consultations, sick leaves, and your medical records in one place. In this Saudi Living guide, we explain exactly how to use Sehhaty, what the Seha consultation service became, and how to make the most of these free services.

What Is Sehhaty?

Sehhaty is the unified Saudi Ministry of Health platform designed for citizens, residents, and their dependents. It brings a wide range of healthcare services into a single app, available in both Arabic and English. Instead of visiting a health center in person just to arrange care, you can handle most of your routine healthcare needs directly from your phone.

Key services available through Sehhaty include:

• Booking, reviewing, cancelling, and rescheduling in-person or remote appointments
• Immediate medical consultations
• Searching for medications
• Accessing your digital health wallet
• Viewing sick leaves and medical reports
• Booking vaccination appointments and viewing child vaccination records
• Family services to manage dependents' care

How to Book an Appointment on Sehhaty

Booking a healthcare appointment through Sehhaty is straightforward and completely free — the booking fee is SAR 0. Follow these steps:

• Sign in to the Sehhaty app
• Select Appointments from the menu
• Choose the beneficiary (yourself or a dependent)
• Select the health center or the service you need
• Pick an available date and time
• Confirm your booking

Once confirmed, you can return to the app at any time to review, reschedule, or cancel your appointment if your plans change.

What Happened to the Seha App?

Many residents remember using the separate Seha app for medical consultations. Those consultation services have now been substantially incorporated into the unified Sehhaty platform. In practice, this means you no longer need to juggle multiple apps — medical consultations remain available directly through Sehhaty, giving you a single, streamlined experience for your healthcare needs.

The 937 Hotline: Round-the-Clock Support

Alongside the app, the Ministry of Health operates the 937 hotline for medical consultations and health inquiries. This service runs 24 hours a day, 7 days a week, so you can reach help at any time — whether you need guidance outside clinic hours or prefer speaking to someone directly rather than using the app.

Free Healthcare and Medications

Government healthcare services are provided free of charge to Saudi citizens under the applicable regulations. Citizens can also receive medicines free of charge through government facilities, and eligible electronic prescriptions may be dispensed through approved pharmacies. This integration between Sehhaty, government hospitals, and approved pharmacies makes it easier to move from a consultation to receiving your prescribed treatment.

Tips for Getting the Most from Sehhaty

• Set up family services so you can manage appointments and records for your dependents in one place
• Use the digital health wallet to keep your records and reports accessible during visits
• Check child vaccination records and book vaccination appointments ahead of time to avoid delays
• Keep sick leaves and medical reports handy within the app for employer or administrative requirements
• Switch between Arabic and English in the app settings to suit your preference

A Few Things to Keep in Mind

Appointment booking through Sehhaty is free, and there's no paid subscription needed to access its core services. Features and requirements can be updated over time, so if you ever encounter a request for additional verification or a change in how a service works, confirm the latest details through the official Ministry of Health channels before proceeding. For urgent consultations at any hour, the 937 hotline remains your reliable backup to the app.

With Sehhaty consolidating appointments, consultations, prescriptions, and records into one free platform, staying on top of your family's healthcare in Saudi Arabia has never been more convenient.

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