Sehhaty & Seha Apps: Your Saudi Health Guide

If you live in Saudi Arabia, the single most useful app for managing your healthcare is Sehhaty — the Ministry of Health's unified platform for citizens, residents, and dependents. It brings together appointment booking, remote consultations, prescriptions, sick leaves, medical reports, vaccination records, and your full health history in one place. If you previously used the Seha app, you no longer need a separate download: Seha's virtual-care features have been folded into Sehhaty, which is now the primary government health app. This Saudi Living guide walks you through getting set up and making the most of it.

What Sehhaty Can Do

Sehhaty is designed to cover most of your day-to-day interactions with government healthcare facilities. Key services include:

• Booking, cancelling, and rescheduling appointments at health centers and hospitals
• Remote medical consultations (virtual care)
• Viewing and managing prescriptions and searching for medications
• Accessing sick leaves and medical reports
• Checking vaccination records and health records
• Using digital health-wallet services
• Medication reminders and preventive health monitoring

Getting Started: Registration

Setting up Sehhaty is straightforward:

• Download the official Sehhaty app to your phone.
• Register or sign in using the required identity details (such as your national ID or residency number) and your registered mobile number.
• Verify your account using the confirmation code sent to your phone.
• Once verified, open the main menu and select the service you need.

Make sure the mobile number you use is the one linked to your official records, as verification codes and appointment confirmations are sent by SMS.

How to Book an Appointment

Scheduling a visit takes only a few taps:

• Open the Appointments section.
• Choose the healthcare center or the medical specialty you want.
• Select an available date and time from the calendar.
• Confirm the booking — details are then sent to you by SMS.

Your appointment is valid only for the booked date and time, so note it and arrive accordingly. If your plans change, use the app to cancel or reschedule rather than simply missing the slot.

Remote Consultations (Virtual Care)

One of Sehhaty's most convenient features is virtual care, which lets you consult a medical professional without visiting a facility in person. You can also reach the Ministry of Health's 937 hotline, which operates 24/7 for remote consultations and health inquiries.

To use virtual care in the app:

• Select an available remote appointment.
• Confirm the time slot.
• At the scheduled time, use the appointment link or the in-app consultation feature to connect.

You'll receive reminders before the appointment so you don't miss it.

Sick Leaves, Reports, and Records

After a visit or consultation, you can access your sick leaves and medical reports directly through the app. The validity of a sick leave or report depends on the issuing healthcare provider and the dates recorded in the document itself, so always check those dates when sharing it with an employer. Your health records, vaccination history, and prescriptions remain available in the app for ongoing reference.

Costs and What to Expect

Government healthcare services and eligible medicines are generally provided free to Saudi citizens at government facilities, and there is no separate fee listed for using Sehhaty or for its consultations. The app itself has no paid subscription. For your specific eligibility and any case-by-case details, confirm through the app or with the healthcare facility directly.

Tips for Getting the Most Out of Sehhaty

• Keep your registered mobile number up to date so you always receive SMS confirmations and verification codes.
• Enable medication reminders if you take regular prescriptions.
• Use the cancel/reschedule features promptly to free up slots and avoid missed appointments.
• Check your health records periodically to keep track of vaccinations and reports.

With everything in one place, Sehhaty removes much of the paperwork and phone-calling that used to come with healthcare in the Kingdom. Whether you're booking a routine check-up, requesting a quick virtual consultation, or retrieving a medical report, the app is the simplest starting point — and the 937 hotline is always there when you need to speak to someone directly.

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