Sehhaty and Seha Health Apps: A Resident's Guide

Whether you are a Saudi citizen, a long-term resident, or newly arrived with your family, two mobile apps put the Ministry of Health in your pocket: Sehhaty and Seha. Together they let you book clinic appointments, request medical consultations, review sick-leave certificates, manage your children's vaccination records, and much more — most of it free of charge and available in both Arabic and English. This Saudi Living guide walks you through what each app does and how to use it with confidence.

What Is Sehhaty?

Sehhaty is the Saudi Ministry of Health's unified health platform, designed for citizens, residents, and their dependents alike. Think of it as your central hub for interacting with the public healthcare system. From a single account you can access a wide range of services, including:

• Immediate and remote medical consultations
• Booking appointments at health centers
• Searching for medications
• Your digital health wallet
• Sick-leave certificates and medical reports
• Vaccination appointments and children's vaccination records
• Prescriptions
• Dependents' services and the Asafny service

The app is available in Arabic and English, so you can switch to whichever language you are more comfortable with.

How to Book an Appointment on Sehhaty

Booking a government health center appointment is straightforward and completely free — the cost is SAR 0. Follow these steps:

• Open Sehhaty and go to the Appointments section.
• Tap Book an Appointment.
• Choose your health center, the service you need, and an available date and time.
• Confirm your booking — you'll receive a confirmation by SMS.

Keep the confirmation message handy until your visit. There is no charge for booking through the government service.

Managing and Changing Appointments

Plans change, and Sehhaty makes it easy to stay on top of them. Inside the app you can view both your upcoming and past appointments in one place. For eligible upcoming appointments, you can cancel or reschedule directly from your phone without having to call the clinic. If you need to free up a slot you can no longer use, cancelling early is the considerate thing to do so others can book it.

Sick Leaves, Reports, and Your Health Wallet

Sehhaty lets you review sick-leave certificates and medical reports linked to your file. Keep in mind that the actual issuance of these documents depends on the authorized healthcare provider who treated you — the app is where you review and access them once they are issued. The digital health wallet and prescription features also give you quick access to your records when you need them, whether at a pharmacy or during a follow-up visit.

Note that the available official information does not set a single, universal validity period for appointments, consultations, sick leaves, or medical reports. The validity of any document depends on the specific service or the provider that issued it, so always check the details shown within the service itself.

What Is Seha and How Does It Work?

Seha is the Ministry of Health's channel for medical consultations, delivered through the Seha application and the Ministry's 937 service. Instead of travelling to a clinic for minor questions, you can submit a medical consultation from home.

• Open the Seha app and submit your medical consultation.
• Your request is monitored and handled within up to 16 working hours.
• The government consultation service is generally free — SAR 0.

This is a convenient option for non-urgent concerns, advice, and follow-up questions where you don't need to be physically examined.

937 and Emergencies: Knowing Who to Call

Beyond the apps, the Ministry of Health runs the 937 service as a health-information and consultation channel available 24/7. It's a reliable point of contact when you have a health question at any hour.

However, 937 is not an emergency line. In a genuine medical emergency — chest pain, serious injury, difficulty breathing, or any life-threatening situation — call 997 for an ambulance immediately. When in doubt about severity, treat it as an emergency.

Getting the Most Out of Both Apps

For everyday healthcare, Sehhaty and Seha work well together: use Sehhaty to book in-person appointments, review documents, and manage your family's records, and use Seha (or 937) when you simply need to ask a medical question or get remote advice. Make sure your personal and dependents' details are up to date so services run smoothly, and always confirm current steps and any specifics through the official Ministry of Health channels, as app features are updated from time to time.

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