Set Up Home Electricity with SEC: A Full Guide

Moving into a new home in Saudi Arabia and need the power switched on? Setting up residential electricity is handled directly by the Saudi Electricity Company (SEC), not through the government apps you may already use for other services. So don't look for it on Absher, Muqeem, Qiwa, Najiz, Nafath, or Tawakkalna — all new connections, transfers, and billing are managed through SEC's own online portal and mobile app. This guide from سعودي ليفنج walks you through exactly what you need, the steps to follow, and how connection fees are calculated so there are no surprises.

Where to start: your Hesabi account

The main digital channel for households is SEC's online portal and app, where you'll create what's called a Hesabi account. This single account is your hub for requesting a new connection, transferring an existing service into your name, viewing bills, and making payments.

• Register using your national ID (for citizens) or Iqama number (for residents), along with your mobile number and email.
• A one-time password (OTP) is sent to verify your identity and activate the account.
• Once logged in, you can manage everything related to your property's electricity service in one place.

Documents and details you'll need

Before you begin, gather your information so you can complete the application in one sitting. What's required depends on whether you're a citizen, resident, owner, or tenant.

• Saudi citizens: national ID, mobile number, email, and property details (building number, city, district, and meter number or plot details).
• Residents: a valid Iqama number, mobile number, email, and property or rental contract details.
• Owners: property deed or building permit details.
• Tenants: a rental contract that shows the electricity meter number and the owner's information as recorded with SEC.

Step-by-step: requesting a new connection

Once your Hesabi account is ready, a permanent residential connection follows a clear sequence:

• Log in and choose "New Service Connection" (or the equivalent option for a permanent connection).
• Enter your property information: region, city, district, building or plot number, and select the type of use as residential.
• Specify the required circuit breaker capacity in kVA and the number of phases for your property.
• Upload the requested documents — typically a copy of the property deed or building permit for owners, an electrical compliance certificate from a licensed electrician or consultant if requested, and an ID or Iqama copy if the portal asks for it.
• Confirm the meter installation location and ensure the site is accessible for SEC field teams.
• Pay the service connection fee electronically.

Paying the connection fee

Payment is made online through the usual Saudi channels, including Mada, credit card, SADAD, or your bank. The fee is calculated automatically based on the breaker capacity you selected. After payment and approval, SEC schedules the field work and meter installation.

How connection fees are calculated

Connection fees are charged For residential permanent connections, the official SEC schedule (as of 2026) uses tiered rates:

• Above 1 up to 30 kVA: 60 SAR
• Above 30 up to 60 kVA: 95 SAR
• Above 60 up to 120 kVA: 120 SAR
• Above 120 up to 500 kVA: 175 SAR
• Above 500 up to 4000 kVA: 250 SAR

Your total connection fee equals your selected breaker capacity (in kVA) multiplied by the applicable rate for that tier. Most standard homes fall within the lower capacity brackets, so it's worth confirming the exact breaker capacity your property needs before applying.

How long it takes

For a standard residential unit, once payment is made and all requirements are met, the typical connection and meter installation time is about 5–10 business days. Delays usually come down to missing documents or site access issues, so double-check your uploads and make sure SEC teams can reach the meter location.

A few practical tips

• If you're a tenant, verify the meter number and owner details on your rental contract match what's recorded with SEC before applying — mismatches are a common cause of delays.
• Keep your OTP-linked mobile number active, as SEC uses it for verification and scheduling updates.
• For fee amounts specific to your breaker capacity, and to confirm any document requirements, check directly on the official SEC portal or app.

With your Hesabi account set up and your documents ready, getting the power on in your new Saudi home is a straightforward, mostly digital process from start to finish.

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