Water & Home Services in Saudi Arabia: Connection Guide

Getting water and wastewater services connected is one of the first practical steps when you move into a new home or complete a new building in Saudi Arabia. The good news is that the process is centralized, largely digital, and follows clear rules. This guide from سعودي ليفنج explains where to apply, what documents you'll need, the technical conditions your property must meet, and what the standard connection fees look like so you can plan ahead with confidence.

Who provides water and wastewater services

The National Water Company (NWC) is the main provider of domestic water and wastewater (sewage) services across Saudi cities. Whether you own a villa, an apartment building, or a commercial property, your connection request and service agreement will generally go through NWC, under the oversight of the Saudi Water Authority (SWA). All requests must be submitted through official channels — electronic or hard copy — approved by the service provider and SWA.

Where and how to apply

The simplest way to request a new connection is online through NWC's electronic portal, using the "Request for water and sewage connection" service available on the unified government services platform. Before any internal networks or service facilities are executed, the applicant must enter into a formal Connection Agreement with the service provider — this defines the connection point, service availability, and technical requirements.

• Submit your application through the official NWC electronic portal.
• Complete the online form with your property and contact details.
• Sign the Connection Agreement before internal networks are executed.
• Confirm the exact steps and current status on the relevant official Saudi government portal.

Documents you'll typically need

Having your paperwork ready speeds up approval. For most residential requests you should prepare:

• National ID (for individuals) or commercial registration (for businesses).
• Title deed of the property.
• The location of the property or plan within the urban area — for development projects this may need coordinates in a KMZ/KML or similar format.
• For individual homes, the property details and contact information requested in the online form.

Technical readiness conditions for buildings

If you're connecting a building rather than an existing serviced plot, certain technical conditions must be met before the final connection is executed:

• The building should be at least 80% complete before you request the final connection.
• You must agree with the service provider on the location of the connection point and confirm that service is available in front of the property.
• The site must be prepared, with the internal connection brought out to the property boundary

Standard residential connection fees

For most homes, connection fees follow a published structure. Confirm the exact figures for your case on the official portal, but the current standard ranges are:

• Residential buildings up to 675 m²: water connection SAR 3,000; sewage connection SAR 5,000.
• Residential buildings above 675 m²: fees increase progressively with area, and for areas exceeding 3,000 m² the actual implementation costs apply.
• Additional residential units on one base connection: SAR 1,000 000 added to the base fee.
• Real estate developers: SAR 1,000 per meter for installation and/or data registration for each unit, following approved procedures.

Non-residential, government, and large projects

Commercial, industrial, and government properties follow a higher fee structure that scales with building size:

• Non-residential (commercial/industrial), small properties: water connection from SAR 15,000 and sewage connection from SAR 20,000, with actual implementation costs and an application review fee added as size grows.
• Government sector, small properties: water connection from SAR 15,000 and sewage from SAR 20,000, adjusted by building area.
• Large-scale projects: actual costs are calculated at project level, without extra per-unit fees.

Tips before you apply

• Make sure your title deed and property coordinates are accurate — mismatches are a common cause of delay.
• For new buildings, plan the connection request as you approach the 80% completion stage.
• Keep the signed Connection Agreement, as it governs your service point and specifications.
• Always verify current fees, timelines, and required documents on the relevant official Saudi government portal before paying anything.

With the right documents, a compliant site, and an online application, connecting water and wastewater services in Saudi Arabia is a straightforward process — and one worth completing early so your new home is ready to live in.

---

Stay updated with the latest news, events, sports updates, business insights, real estate and lifestyle stories on Saudi Living — the leading online platform for residents, expats, and visitors in Saudi Arabia.

Follow Saudi Living for daily updates:

• Instagram - @saudiliving
• X - @saudiliving
• Facebook - @saudiliving
• YouTube - @saudiliving