Water & Home Services in Saudi Arabia: How to Connect

Getting water and sewage connected is one of the first practical steps when you build, buy, or move into a home in Saudi Arabia. The good news is that the process is now largely digital: you can submit your request, upload documents, and pay online without visiting an office in most cases. This guide from سعودي ليفنج walks you through the fees, the paperwork, the exact online steps, and how to activate your connection once construction is complete.

Who handles water and sewage connections

Standard residential water and wastewater connection requests are submitted through the digital channels of the National Water Company (NWC). You have two main options:

• The NWC electronic branch (e-Branch).
• The NWC mobile application.

Both let you create the request, attach documents, accept terms and conditions, and complete payment online. It's worth registering an account early so your details are ready when you need the service.

How much a connection costs

Fees depend on your plot size and the type of connection. For residential buildings up to 675 m², and for residential land of 350 m² or less, the base charges are:

• Water connection: 3,000 SAR.
• Sewage connection: 5,000 SAR.

For residential land larger than 350 m², an additional per-square-meter charge applies on top of the base fee:

• Water: 3,000 SAR + 20 SAR for each additional m², capped at 15,000 SAR.
• Sewage: 5,000 SAR + 25 SAR for each additional m², capped at 25,000 SAR.

A few extra points to budget for:

• Each additional housing unit adds 1,000 SAR to the base charge for water or sewage.
• You also bear the actual implementation cost of any external network works outside the existing network, on top of the stated charge.
• A meter security deposit applies depending on meter type — for example, a 50 mm meter is listed at 250 SAR.
• In real estate developments where the developer pre-installs the internal connection link within the property boundary in coordination with the service provider, the connection cost for beneficiaries is 1,000 SAR

Documents you'll need

Prepare these before you start, as the system may verify some of them through electronic linkages with other government platforms:

• Building permit, or electronic linkage with the Balady platform.
• Title deed, or electronic linkage with the Ministry of Justice real estate records.
• Subdivision or merger report, if applicable to your plot.
• National ID or commercial registration, or electronic linkage with أبشر and the commercial registry.
• For relevant industrial facilities, an authorization letter from the competent ministry.

Submitting a new connection request step by step

Once your documents are ready, the online request follows a simple flow:

• Log in to the NWC e-Branch or the mobile app.
• Open the requests section.
• Select the water/wastewater connection request type.
• Upload the required documents.
• Read and accept the terms and conditions.
• Submit the request online.

After review, you'll receive a payment notification. Pay the value of the water and sewage connection within 10 days of that message. If you miss this window, the request can be cancelled and you'll have to apply again from scratch — so treat the payment deadline seriously.

Activating your connection after construction

Building a new home is a two-stage process: connection, then activation. Once construction is complete, the property owner activates the water service by:

• Logging in to the NWC e-Branch under the residential sector.
• Selecting the water connection activation request.
• Uploading the Completion of Construction certificate.
• Submitting the request online.

Note that this activation step must be submitted by the property owner only. If a property already has an existing connection, you may only need to update the account or transfer the service rather than start a full new request.

Practical tips before you apply

• Confirm your plot area and unit count in advance — they directly affect your fee, especially for land over 350 m².
• Keep your title deed and building permit records up to date so electronic verification runs smoothly.
• Set a reminder for the 10-day payment deadline.
• Because exact fees, deposits, and any updates can change, always confirm the latest figures and steps on the official National Water Company channels before submitting.

With your documents in order and your plot details confirmed, a residential water and sewage connection in Saudi Arabia is a straightforward online process — and one of the last boxes to tick before your new home is fully ready.

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