Muqeem Portal Explained for Expats & Employers

If you're an expatriate working in Saudi Arabia, or an employer managing a workforce, chances are your residency status quietly runs through a platform called مقيم. It's the online system connected to the passports authority (Jawazat) that companies use to issue and renew iqamas, manage exit and re-entry visas, and handle final exits for foreign employees and their dependents. Understanding how مقيم works — and who does what — saves a lot of confusion when it comes to travel dates, permit expiry, and paperwork. This is سعودي ليفنج's plain-language guide to the whole thing.

What Muqeem actually is

مقيم is an employer-facing portal. It is designed for company government relations (GRO) and public relations (PRO) teams, along with authorized employer representatives, to complete and print residency and visa transactions for their expatriate staff.

It's important to separate the two sides:

• Employers use مقيم (and often أبشر Business) to process transactions like iqama renewals and exit/re-entry visas.
• Individual expats typically use أبشر Individual to view their own information, track requests, and access personal services.

So as an employee, you usually won't log into مقيم yourself — your employer handles the transactions there, and you see the results reflected in your own أبشر account.

How Muqeem connects to other platforms

مقيم doesn't operate in isolation. It's integrated with the wider Saudi government digital ecosystem, so a transaction started or mirrored in أبشر Business can be reflected across systems used by different ministries. Depending on the service, you may see connections to:

• قوى for labour and employment matters
• ناجز for justice-related services
• بلدي for municipal services
• نفاذ for digital identity and secure login
• توكلنا and اعتماد for identity verification and government transactions

This integration is why keeping residency data accurate matters — an error in one place can ripple into others.

Core services expats care about

Most day-to-day expat concerns come down to a handful of transactions that employers process through مقيم:

• Iqama issuance and renewal: issuing new resident permits and renewing existing ones, including printing the physical iqama card.
• Exit/re-entry visas: issuing and cancelling the visas you need to leave and return to the Kingdom without losing your residency.
• Final exit visas: processing the permit for when you're leaving the Kingdom permanently.

These services also cover dependents, so a working parent's iqama and exit arrangements are handled through the same employer channel as their family members'.

Access and subscription for employers

To use مقيم, employers must subscribe through approved service providers. Subscriptions are tiered — the price depends on how many residents you're managing and how many user accounts you need. Larger companies pay more but get more user seats and higher packages.

As a snapshot of the employer-side pricing structure (2026):

• 0–9 residents: Basic SAR 1,100 (1 user), Advance SAR 1,210 (2 users), Professional SAR 1,485 (3 users).
• 10–49 residents: Basic SAR 2,300 (2 users), Advance SAR 2,645 (4 users), Professional SAR 3,220 (6 users).
• 50–99 residents: Basic SAR 3,600 (3 users), Advance SAR 4,140 (6 users), Professional SAR 5,220 (9 users).
• 100–199 residents: Basic SAR 5,600 (4 users), Advance SAR 6,160 (8 users), Professional SAR 7,000 (12 users).
• 200–800 residents: Basic SAR 7,550 (5 users), Advance SAR 7,928 (10 users), Professional SAR 9,060 (15 users).
• 801+ residents: per-resident pricing, roughly SAR 11–12.65

Because pricing and package details can change, employers should confirm the current tiers and terms with an approved service provider before subscribing.

Practical tips for a smooth experience

• Plan travel around visa validity: ask your employer to issue exit/re-entry visas well before your departure, and confirm the validity period.
• Watch your iqama expiry: renewals are the employer's responsibility, but expats should track expiry dates and follow up early.
• Keep your أبشر Individual updated: it's your window into your own status even when your employer does the processing.
• Verify official information: for any specific fee, deadline, or requirement, confirm on the relevant official Saudi government portal rather than relying on hearsay.

The bottom line

Think of مقيم as the engine room of expat residency in Saudi Arabia — mostly operated by employers, but powering the permits and travel documents you rely on every day. Knowing which side handles what, and staying on top of your own dates through أبشر, is the simplest way to avoid last-minute stress.

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