Sehhaty & Seha Apps: Full Guide for Saudi Residents

If you live in Saudi Arabia, two apps put a large part of the public healthcare system directly on your phone. Sehhaty is the Ministry of Health's unified digital platform for citizens and residents, while Seha extends that reach through a virtual hospital model for remote medical consultations. Together they let you book appointments, access prescriptions and vaccination records, view sick leaves, manage your family's health, and even speak to a doctor without leaving home. This Saudi Living guide walks you through what each app does and how to use them day to day.

What Sehhaty is and who can use it

Sehhaty is the official Ministry of Health app, available free to download and free to use. It brings together appointments, prescriptions, vaccination certificates, medical reports, sick leaves, dependents' services, fitness tracking, and virtual consultations in one place. It is designed for both citizens and residents living in the Kingdom.

Booking Ministry of Health primary-care appointments through the app is free. If you are later referred to a private specialist, any fees for that visit are handled separately by the facility or through your health insurance, not through the app itself.

Setting up your account

To use Sehhaty's services you first need to create a personal account and log in. Identity verification runs through the national digital identity system, which links the mobile number and ID you already use for government e-services. A few practical tips:

• Make sure the SIM in your phone matches the mobile number registered against your ID for government services.
• Have your ID number ready during registration.
• If verification fails, confirm your details are up to date on the relevant official government portal before trying again.

How to book an appointment

Booking a medical appointment in Sehhaty is straightforward:

• Log in to the Sehhaty app.
• Tap "Appointments" at the bottom of the screen.
• Select "Book an appointment", choose the health center and the service you need, then set the date and time.
• You'll receive an SMS confirming the booking.
• To view, reschedule, or cancel, go to "My appointments".

Cancellation is typically required at least 24 hours before your visit, so try to change plans early to keep slots open for others. You can also add any confirmed appointment straight into your phone's calendar from inside the app.

In-person vs. remote appointments

Sehhaty supports both in-person and remote (distance) appointments using the same booking flow. Remote consultations provided by the Ministry of Health through Sehhaty are free for citizens and residents. Where a health center offers virtual clinic service, you can book a remote appointment directly for non-emergency cases instead of traveling to a hospital or center. For anything urgent or an emergency, always seek in-person care.

Key features beyond appointments

Sehhaty does far more than scheduling. Some of the most useful tools include:

• Digital Health Wallet — stores your e-prescriptions, vaccination certificates, and health documents in one place.
• My Doctor — a service assigning a doctor for each family.
• Children's vaccination records — track doses and upcoming appointments for your kids.
• Sick leaves and medical reports — view and verify your documents digitally.
• Vaccination and testing appointments — including general vaccinations.
• Health tracking — activity, steps, vital signs ("Know Your Numbers"), plus nutrition and weight-management tools and educational content.

Managing your family with dependents' services

One of Sehhaty's most convenient features is dependents' services, which lets you manage several people under a single account. This covers children, elderly family members, and people of determination (persons with disabilities). From one login you can book their appointments, follow vaccination schedules, and keep their health documents organized — a real time-saver for busy households.

Where Seha fits in

Seha, delivered through the Seha Virtual Hospital and its app, focuses on medical consultation services and virtual hospital care. It offers extended operating hours — up to 16 hours a day — for remote consultations, with ongoing performance monitoring to maintain quality and efficiency. Think of Seha as the specialist, virtual-hospital layer that complements the everyday primary-care services you access in Sehhaty.

Making the most of both apps

Keep both apps updated, enable notifications so you don't miss SMS confirmations or reminders, and always confirm any specialist fees with the facility or your insurer. For the latest features, service availability at your local center, and account issues, check the relevant official Saudi government health portal. Used together, Sehhaty and Seha can save you time, cut unnecessary trips, and keep your family's health records in your pocket.

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