Sehhaty & Seha Apps Guide: Health Services in Saudi Arabia

Whether you are a Saudi citizen, a long-term resident, or newly arrived with your family, managing your health digitally in Saudi Arabia is easier than you might expect. The Ministry of Health offers two complementary apps — Sehhaty and Seha — that put appointment booking, prescriptions, sick leave, and virtual doctor consultations in the palm of your hand. This Saudi Living guide walks you through what each app does, who can use it, and how to get the most from them.

What is Sehhaty?

Sehhaty is the Ministry of Health's unified platform for health information and services across Saudi Arabia. It is designed to serve everyone in the Kingdom — citizens, residents, and their dependents alike — from a single, connected account. Best of all, Sehhaty is completely free to use, and the core services such as medical appointment booking and home healthcare carry no fees.

Think of Sehhaty as your personal health hub: it links you to your medical file, upcoming appointments, prescriptions, and a range of everyday health services without needing to visit a clinic in person for routine tasks.

Key services in Sehhaty

Sehhaty brings together several practical services under one roof:

• Appointment booking — reserve a medical appointment at your assigned or nearby health facility, free of charge.
• Prescription review — check your current and past prescriptions in one place.
• Medication search — look up information about medicines.
• Sick leave services — view and verify electronic sick leave records.
• Home healthcare — access home-based health services at no cost for eligible cases.

Virtual consultations and the 937 service

If you need to speak with a healthcare professional without leaving home, virtual consultation services are available through several channels: the 937 phone service, the Sehhaty app itself, and the Ministry's X platform account. This flexibility means you can pick whichever channel suits you best when you have a health question or need guidance.

For anything beyond general guidance, always follow the instructions provided in the app and confirm any specific details through the official Ministry of Health channels.

Booking your Hajj vaccine through Sehhaty

Sehhaty also supports Hajj vaccination booking, which is an important step before performing the pilgrimage. The process follows a clear sequence:

• Review your health status in the app.
• Book a new or available appointment.
• Confirm the appointment.
• Select an adult vaccination clinic.
• Complete the final booking confirmation.

Following these steps in order helps ensure your vaccination is properly scheduled and recorded.

What is Seha and how does it differ?

Seha is a free application built specifically for video and audio communication with medical specialists. Available in both Arabic and English, it is ideal when you want a face-to-face style consultation from wherever you are.

One key detail to remember: Seha operates from 8:00 AM to 12:00 midnight throughout the week. Plan your consultation within these hours to reach a specialist. Because it focuses on live audio and video connections, Seha complements Sehhaty nicely — use Sehhaty for bookings, prescriptions, and records, and turn to Seha when you want to talk directly with a specialist.

Getting started and finding support

To begin, download the app you need, verify your identity, and make sure your profile and dependents are correctly linked. Keep your login details secure, as your medical information is sensitive.

If you run into trouble, Sehhaty support is available through the app publisher's listed support email and phone contact within the app store listing. For any service-specific questions or to confirm eligibility and requirements, rely on the official Ministry of Health channels rather than third-party information — this keeps you up to date with the latest procedures.

With Sehhaty and Seha working together, most routine health tasks — booking, prescriptions, sick leave, and consultations — can be handled from your phone, saving you time and unnecessary trips.

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