Sehhaty & Seha Apps: Your Guide to Saudi e-Health

Healthcare in Saudi Arabia has gone almost fully digital, and two official Ministry of Health apps sit at the centre of it: Sehhaty and Seha. Whether you're a citizen, a resident, or a pilgrim visiting for Hajj or Umrah, these apps let you book appointments, speak to a doctor by video, view your test results and vaccination records, and even get a sick-leave report — without leaving home. In this Saudi Living guide we explain what each app does, how to set them up, and how to use their most useful features.

What Is Sehhaty?

Sehhaty is the unified digital health platform and mobile app from the Ministry of Health. Think of it as your single gateway to health services and personal health information in the Kingdom. It is the main patient-facing app for the Seha Virtual Hospital, giving you access to virtual clinics, remote consultations, prescription review, medication search, sick-leave services, and AI-supported preventive health recommendations.

Key points every user should know:

• Sehhaty is completely free for patients — there are no subscription or usage fees.
• Remote medical consultations for citizens and residents are free of charge and available 24/7.
• Home Healthcare services requested through Sehhaty carry no service fees.
• Pilgrims and visitors can register and use the app with a border number, giving fully digital healthcare access during Hajj and Umrah seasons.

What Sehhaty Lets You Do

The app brings together a wide range of services in one dashboard:

• Complete vaccination record and an internationally certified vaccination certificate.
• PCR test booking and results display when such testing is offered.
• Electronic prescriptions and issuing of medical reports.
• Telemedicine consultations and preventive health services.
• Appointment booking and management at health facilities.
• Sick-leave reports issued and verified digitally.

How to Set Up and Use Sehhaty

Getting started takes just a few minutes:

• Download and install the Sehhaty app from the official Android or iOS app store.
• Create an account and log in using your national or identity information; pilgrims and visitors can register with a border number.
• Open the dashboard to view your personal health records, including vaccinations and test results, along with the services available to you.
• Choose the service you need — booking an appointment, a telemedicine consultation, reviewing a prescription, or requesting a sick-leave report.
• Confirm and submit your request; you'll receive notifications and any documentation directly inside the app.

What Is the Seha App?

Seha is a separate official telemedicine application dedicated to specialised medical consultations. It connects you with healthcare staff by video, voice, and text for diagnosis, medical reports, and examinations. It's a good option when you want a focused, face-to-face-style consultation with a clinician remotely.

Useful details about Seha:

• Free to download and use.
• Supports both Arabic and English.
• Consultation hours typically run from 08:00 to 24:00 daily.

Sehhaty vs Seha: Which Should You Use?

Both apps are official and free, but they serve slightly different purposes. Use Sehhaty as your all-round health hub — it holds your records, certificates, appointments, prescriptions, sick-leave reports, and 24/7 remote consultations through the Seha Virtual Hospital. Reach for the Seha app when you specifically want a specialised video, voice, or text consultation within its daily service hours. Many users keep both installed so they always have the right tool at hand.

Getting Help and Support

If you get stuck or need guidance, several official channels are available:

• The Sehhaty mobile app on Android and iOS.
• The Ministry of Health electronic services portal (Sehhaty platform page).
• The unified "Seha" web portal for booking and managing appointments and other services.
• The Ministry of Health call centre on 937 (toll-free) and its official WhatsApp support number.

Because features and available services can be updated over time, always confirm the latest options and any requirements through the official Ministry of Health channels. With Sehhaty and Seha, most of your everyday healthcare needs — from a quick consultation to a certified vaccination record — are just a few taps away.

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