Sehhaty & Seha Apps Guide: Saudi Health Services

The Sehhaty app has become the main digital gateway to public healthcare in Saudi Arabia, letting both citizens and residents manage a large part of their health needs from a smartphone. Instead of visiting a clinic to book an appointment or collect a report, you can do it in a few taps. In this guide, سعودي ليفنج explains what Sehhaty offers, how to set it up, how much it costs, and how to make the most of its services — plus a note about the widely searched "Seha" app.

What is Sehhaty?

Sehhaty is the unified digital health platform operated by the Ministry of Health. It brings more than 40 healthcare services together in one place, so most of your routine interactions with the public health system happen through a single account.

• Booking primary-care appointments at Ministry of Health centers.
• Viewing prescriptions and medication details.
• Accessing laboratory and test results.
• Checking vaccination records.
• Requesting and viewing sick-leave and medical reports.
• Retrieving COVID and other test certificates.

Everything is tied to your Sehhaty user account, so you do not need an Absher, Muqeem, Qiwa, Najiz, Nafath, Tawakkalna, or Etimad login to use it.

How much does it cost?

The app itself is completely free to download and use on both iOS and Android. When it comes to services:

• Primary-care appointments at Ministry of Health centers booked through Sehhaty are free for Saudi citizens, and subsidised or covered for eligible residents.
• Charges for private hospitals and clinics are not paid through Sehhaty. Those follow each provider's own pricing or are billed through your CCHI-linked health insurance.

In short, Sehhaty is your booking and records tool, not a payment app for private care.

Setting up your account step by step

Getting started takes only a few minutes:

• Download Sehhaty from the Apple App Store or Google Play and install it on your phone.
• Register a new account using your national ID or Iqama number, your mobile number, and basic personal details.
• Verify your identity with the SMS code sent to your registered mobile number.
• Once logged in, choose the service you need from the home screen — appointments, reports, vaccinations, and more — then confirm your booking or request.

Make sure the mobile number you register is the one you actually use, as verification codes and reminders are sent there.

Reports, certificates and how long they last

One of the most useful features is digital medical documentation. Keep these validity points in mind:

• Medical reports and sick-leave certificates carry validity periods set by the treating doctor or by Ministry of Health regulations. You can view them in the app and share them with an employer or another entity.
• Vaccination records and PCR/test certificates stay in your profile, and your access to those records does not expire.
• However, the health or travel validity of a certificate depends on current Ministry of Health and Saudi regulations, as well as airline or destination requirements. Always confirm the latest rules before you travel.

Getting help and support

If you run into an issue, there are several official channels:

• The Ministry of Health 937 phone line and its official account on X.
• The official Sehhaty account on X, @Sehhatyapp.
• The support email support@sehhaty.sa.

During Ramadan, support hours for the 937 line and Sehhaty support typically shift to 10am–3pm and 9pm–12am, while normal working hours apply for the rest of the year.

What about the "Seha" app?

Many people search for a separate "Seha" app, but as of current guidance there is no distinct, separately-functioning Ministry of Health "Seha" mobile app with its own user services and fees. For citizens and residents, Sehhaty is the platform to rely on for public health services. If you come across another app using a similar name, verify it is an official Ministry of Health channel before entering any personal information.

Practical tips

• Keep the app updated to benefit from new e-services and expanded multilingual support.
• Register accounts for dependents where the app allows, so you can manage family appointments in one place.
• Save or screenshot important reports before sharing, but always rely on the in-app version as the official record.
• For anything requiring a specific fee, coverage detail, or eligibility question, confirm through the official Ministry of Health channels.

Used well, Sehhaty removes a lot of the friction from dealing with the public health system in Saudi Arabia — and it remains free, official, and continuously updated.

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