Managing your health in Saudi Arabia has become far simpler thanks to digital government services. At the center of this shift is Sehhaty, the Ministry of Health's flagship app that lets residents and citizens book appointments, view records, and connect with public health services from their phone. In this Saudi Living guide, we walk you through downloading Sehhaty, registering, and booking your first appointment, plus where to turn for support. We also clarify the situation around the separate "Seha" app so you know exactly what to rely on.
What is Sehhaty?
Sehhaty is the official Ministry of Health application for accessing a range of public health services in the Kingdom. The app is free to download, and the appointment-booking service shown within it is free of charge — there is no service fee for reserving a slot. The app listing identifies Lean Business Services as the publisher/operator that runs Sehhaty on behalf of the health authorities.
For most residents, Sehhaty is the everyday gateway to booking primary care visits at Ministry of Health facilities without phone calls or in-person queuing.
Downloading and registering
Getting started takes only a few minutes:
- Download Sehhaty free from your phone's app store.
- Open the app and register your data — you'll typically need your national ID or Iqama number and a valid Saudi mobile number for verification.
- Complete the profile and any identity confirmation steps requested.
Once registered, your basic health profile is linked so you can move straight to services like appointment booking.
How to book an appointment
Booking a Ministry of Health appointment through Sehhaty is straightforward. The core steps are:
- Download Sehhaty and complete registration.
- Go to the appointments list and choose “reserve an appointment”.
- Fill in the required data — such as the facility, service, and preferred date.
- Review the details and confirm the appointment.
Because the service is free, you should never be asked to pay a SAR fee simply to reserve a slot. Keep a confirmation on hand and arrive with your ID at the scheduled facility.
Getting help and support
If you run into trouble while booking, there are official channels ready to assist:
- The Ministry of Health unified line 937 is the primary help channel for appointment booking.
- Email support is available at support@sehhaty.sa.
- On social media, the app is supported via @Sehhatyapp, and the Ministry's channel @SaudiMOH937 is also listed.
- The Google Play listing additionally shows a Saudi support phone number for Lean Business Services.
For anything specific to fees, eligibility, or a particular facility, always confirm through 937 or the official app support rather than unofficial sources.
What about the “Seha” app?
You may come across references to a separate health app called “Seha.” Based on the verified information available to us, we cannot confirm current details for a separate Seha app in Saudi Arabia. To avoid confusion, we recommend relying on Sehhaty for Ministry of Health appointment booking, and confirming any other health app directly through official Saudi government channels before entering personal data.
Practical tips for residents
- Register with the exact ID or Iqama details on file to avoid verification issues.
- Keep your Saudi mobile number active — verification codes are sent to it.
- Book early in the day for a wider choice of appointment slots.
- Save your confirmation and bring your physical ID to the facility.
- Never share verification codes with anyone, and use only the official support channels above.
With Sehhaty, most routine health bookings can be handled in a few taps, saving you time and giving you a clear record of your appointments. Confirm any fee, service, or facility detail through the official Ministry of Health portal or the 937 line whenever you're unsure.
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